With the COVID pandemic front and center in the minds of all business owners, remote work has become a virtual necessity. Remote work has its own set of challenges and opportunities and it’s up to business owners to determine how to cope with this new work dynamic. At AMP Business Coaching, Alice Pallum has helped numerous business owners pivot to a more remote friendly working environment.
Learning how to lead remote employees takes a completely different skillset than managing employees who are in the office.
If you’re a business owner, you understand the many roles you have to fill on a daily basis. No day is the same and if you’re not careful, you can end up spending so much time inside your business that you’re not able to look at your business from an outsider’s perspective. One area where many small businesses falter is related to customer service. Unfortunately, thanks to the internet, customer service is extremely important when it comes to the growth of your company. At AMP Business Coaching, one of the key facets of our business coaching services is a focus on helping you to put your customers first so that they feel catered to on a daily basis.
Customer service is one of the most important components of any successful business. The problem though is that few small businesses spend time training employees on what it takes to provide an effective customer service experience. At AMP Business Coaching, we offer employee customer service training to businesses in and around Minneapolis because we truly understand the value of treating your customers fairly.
What is Employee Customer Service Training?